1. What we collect
We collect the information you provide when you place an order or contact us: name, email address, billing and shipping address, telephone number (optional) and order history. We also collect limited technical data automatically, such as browser type and pages visited.
2. Payment data
We do not store your full card number. Payment processing is handled by our payment provider, which receives the data needed to authorise the transaction under its own privacy terms.
3. How we use your information
We use your information to process and deliver orders, to communicate about your order, to handle returns and support requests, to comply with legal obligations, and to prevent fraud.
4. Sharing
We share data with the service providers we need to run the store โ payment processor, shipping carrier, hosting provider, email provider. We do not sell your personal information.
5. Cookies
The Website uses cookies to keep your cart and session working, and to understand aggregate usage. You can block cookies in your browser, though some store functions will then not work.
6. Retention
We keep order records for as long as required for tax and accounting purposes, and support correspondence for a reasonable period afterwards.
7. Your rights
You may request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it where we are not required to retain it. Contact us using the details on our Contact page.
8. Security
We use reasonable technical and organisational measures to protect your data. No transmission over the internet is completely secure.
9. Contact
Questions about this policy should be sent through our Contact page.